How can I contact A5 Unique?

Tel: 07501 916 390
Opening hours: 9am-5pm Monday-Friday

Email: info@a5unique.com
or
Leave message on Whatsapp number 07501 916 390.
Please provide your name, number, and a brief message, and a team member will get back to you shortly.

What payment methods do you accept?

All Major Debit or Credit Cards, Google Pay, Apple Pay, Amazon Pay & Paypal

How does "A5 Unique" secure my personal and card details?

A5 Unique takes your personal security very seriously.

All your personal and card details are protected by 128 SSL encryption meeting PCI security standards.

PAYMENTS ARE SECURELY PROCESSED BY OUR TRUSTED THIRD PARTY STRIPE, WHO HANDLE TRANSACTIONS FOR OVER ONE MILLION BUSINESSES GLOBALLY. WE DO NOT HAVE ANY DIRECT ACCESS TO YOUR CARD DETAILS.

How do I place an order online?

Placing an order online is very simple.

Browse product category pages using the navigation bar at the top.

From each category page you can click through to specific products where you will find detailed product information & photos, with options to add to basket.

Alternatively you can search a specific product using the search box at the bottom left of the navigation bar.

Once you have reached the product page, complete any customisation options available and then click the 'Add to Basket' button.

You can reach your basket to review your item any time from the top right of the screen. Once you have all your items, click 'Proceed to Checkout' to be taken to the secure checkout where you will provide your delivery, billing and payment details. You will also be given a summary before confirming your order.

Can I place an order over the phone?

Yes, we can take your order by phone Monday-Friday, 9am-5pm, by phoning 07501 916 390. We only accept payment via a credit or debit card and send a payment link via email so no card details are taken by us directly.

What information is required to place an order online?

Required Information

  • Email Address: Needed to send your order confirmation.
  • Telephone Number: Required for any necessary contact regarding your order.

Privacy Assurance

  • We take your privacy seriously.
  • Your details will never be spammed or shared with third parties.
  • For more details, please see our privacy policy.

Address Requirements

  • Billing Address: Must match your card details.
  • Delivery Address: Can be different from the billing address if needed.

Payment Information

  • We will securely collect your payment details.
  • A summary of your order will be shown before you confirm.